Your questions, answered!


Is your packaging recyclable?

Allergens & Ingredients

Are all your ingredients natural?

Are any of your products nut-free?

Are all your products vegan?

Are all your products dairy-free?

Are your products gluten-free?

Are any of your products suitable for coeliacs?

Do you use palm oil?

Are your products suitable for kids?


Where can I buy your products in store?

Can I buy Livia’s on Amazon?

Where can I buy your products globally?

Shipping & Delivery

How long does shipping take in the UK?

How long does EU shipping take?

How much are your shipping costs?

Can I track my order?

It’s been a week and I still haven’t received my order, when can I expect it?


Can I keep your products in the fridge?

I’m not 100% satisfied, what should I do?

The dip of my Dunx has separated, is this normal?


Who should I contact for media enquiries?